Dear starbucks -
my typical order is a venti soy Late no foam no room--on occasion when there is either too much foam or too much room I ask the Barista to either add some steamed soy or to give me a 1/2 short cup of steamed soy to fill in the cup. Usually my request is received with a shrug and sometimes a smile but on a rare occasion or two i have been refused. Please advise me as to what i should reasonably expect.--thank you
Hello Michael,
Thank you for contacting Starbucks. I just finished reading your email and appreciate you taking the time to share your concerns with us.
Thanks for giving us the opportunity to fix something that went wrong.
Sincerely,
Brittney J
customer service